Customer care at Ho Chi Minh City - Mtv Khí Công Nghiệp Bảo Toàn

WE NEED YOU:
- Receiving and taking care of customers through tele-sales channel
- Manage and develop content for the Company's website
- Understanding customer needs, quoting prices, drafting and managing contracts
- Prepare reports on work results, coordinate with accountants to monitor customer payment progress.
- Research, seek opportunities and report current market trends
- Work directly with the Board of Directors in:
o Building corporate brand image through Online and Offline channels
o Develop sales strategy

WHAT DO YOU NEED?
Regarding personality, you need:
- Progressive in personal development (growth mindset) and practical thinking (data-driven)
- Be proactive, take responsibility as a partner to solve problems (own your outcome)
- Know how to listen and ask questions to work effectively as a team (team player)
Regarding skills, you need:
- Have concise presentation and writing skills and convey messages that are easy to understand for readers.
- Have the ability to observe and listen well to understand the needs and pain points that customers are looking for.
serve.
- Graduated from College or University (business, marketing, communications, mechanical engineering, biochemistry)
- Have good English reading comprehension (knowing Chinese is an advantage)
- Experience in Digital Marketing and related tools (SEO, Google Ad, ..) is an advantage
- Having a good aesthetic eye and Photoshop/Corel/Autocad skills is an advantage

WHAT DO YOU GET?
Regarding development opportunities and working environment, you get:
- Accompany us on the journey of transformation to lead the business.
- Work in a small team with the Board of Directors, where all your contributions are respected and recognized
receive.
- Receive training on company products and business operations.
- Participate in skills improvement courses according to Company policy.
- Use the Company's Book library.
Regarding remuneration, you get:
- Wage agreement
- Receive official allowance during the probationary period (2 months).
- Holiday and New Year bonuses according to the Company's regime.
- Pay insurance after signing the official labor contract.