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Customer Credit Manager by phone (Delay) at Ho Chi Minh City - Tài Chính Tín Việt

15,000,000 - 30,000,000 VND
0 VND

Recruitment Information

Working conditions

  • Amount of Vacancies:
    5 people
  • Degree:
    High school
  •  Experiences:
    From 1 to 5 year
  • Gender:
    No gender requirement
  •  Level:

Job Description

I. JOB DESCRIPTION
  • Making phone calls to convince customers to pay overdue loans according to the allocated amount, complying with the call script in accordance with regulations.
  • Update call history, customer information on the system;
  • Plan to follow up the list of customers in order of priority to recover late loans;
  • Monitor customer's daily payment schedule;
  • Detect, check and report to management special cases (fraud, fraud...);
  • Support and advise customers when required in accordance with their respective roles and responsibilities;
  • Participate in performing other tasks as assigned by the Head of Unit.
II. JOB REQUIREMENTS
  • High school graduate or higher ;
  • Having at least 1 year of experience in similar positions ;
  • Have good communication & negotiation skills with Customers;
  • Ability to effectively focus on work;
  • Careful, high compliance and principles in work;
  • Good health, dynamic, enthusiastic, able to withstand high work pressure, clear voice, easy to listen to.
  • Working time: 8:30 - 17:30, from Monday to Saturday
  • Working location: July working at VP District 10, from August onwards working at VP District 2
III. RIGHT
  • Total income: From 15,000,000/month (including LCB + Commission);
  • Probationary job receiving 100% salary;
  • Health insurance for each position, title, Periodic health check, Professional uniform;
  • 12 days of leave + 01 day of full salary on birthdays;
  • Regularly and transparently evaluate work productivity;
  • Review salary framework and build a promotion roadmap according to capacity;
  • Young, open environment, ready to absorb new things, and focus on developing talents.

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