ViecOi has 686 job vacancies industry Bank

1. JOB DESCRIPTION:

• Make outbound calls to customers using the company's services. Guide and support customers to understand the terms and conditions when participating in the company's programs/services according to the guided process.
• Receive customer complaints and inquiries through incoming calls. Resolve customer complaints and inquiries within the authority of the position and communicate information to management.
• Advise on the best solutions to handle customer problems. Track, collect, store and process documents provided by customers.
• Handle incoming emails/calls from customers. Transfer calls to the appropriate department if not within scope of resolution.
• Be a bridge between customers and related departments.
• Perform other duties as directed by management.

2. REQUIREMENTS:

• Minimum 1 year experience in Customer Service/Customer Relations or equivalent positions.
• Age from 18 to 33 years old, good health and able to work night shifts.
• Voice is clear, coherent and engaging.
• Good communication and negotiation skills.
• Know how to listen to customers and resolve situations quickly, have a sharp mind for work.
• Ability to manage time, manage work and have a high sense of responsibility at work.
• Ability to work under pressure, work independently and work well in a team.
• Proficient in office software, basic English reading and communication.
• Basic CRM and ZOOM skills are an advantage (training will be provided if no experience).

3. BENEFITS:

• Competitive salary, depending on ability, fixed salary 14,000,000 VND + Bonus.
• Work in a foreign, friendly and professional environment.
• Participate in full social insurance according to state regulations.
• Regular health check-ups.
• Team building/13th month salary based on company business performance.
• Get trained in the entire process before starting work.
• Fully instructed on how to use software such as CRM, ZOOM as required by the company.
• Fully equipped with working equipment according to company regulations.
• There is a pantry area serving free tea, cakes, coffee, noodles every day. There is a microwave, refrigerator, hot and cold water with a million dollar view of SG.
• There are separate rest areas and dining areas during off-shift hours.
• Young, dynamic, friendly and sociable working environment with departments and more than 60 employees.
• Salary commensurate with ability, fair evaluation, and career advancement opportunities.
  
  
  

• Direct, organize, assign and manage the activities of the Finance Department.
• Measuring and evaluating financial performance
• Plan capital and cash flow management to ensure operations in the medium or long term
• Support business strategy planning in financial aspect
• Develop capital allocation plan and budget plan for each year
• Prepare financial reports for management
  
  
  
  
  
  

- Get a list of customers whose loans are due or overdue for a long period of time.

- Notify customers about loan status, remind customers to pay to avoid bad debt

- Guide customers on payment methods

- Update customer information to the system

- Call out to customers according to company provided data.
- Customers have used/are using installment loan services, consumer loans, capital loans, etc.
- Remind customers of their responsibility to pay on time.
- Persuade customers to repay loans as committed.

- Monitor, record and reconcile revenue from e-commerce channels (Shopee, TikTok Shop)

- Check and update payments from exchanges, shipping units, and e-wallets.

- Accounting for marketing costs, discounts, and operating fees from exchanges.

- Manage receivables, payables, order compensation and sales-related activities

- Coordinate with operations department to control inventory and goods circulation.

- Prepare periodic internal financial reports: revenue, expenses, profits by sales channel.

- Support in preparing documents and books for tax reporting, auditing, and internal control.

- Participate in building and improving accounting processes suitable for the characteristics of e-commerce.

5. Requirements:

- University degree or higher

- Have experience working in the field of e-commerce for 1 year or more.

- Knowing how to use e-commerce data management tools (Seller Center, reports from platforms) is an advantage.

- Logical thinking, careful, highly responsible.

- Have personal laptop.

- Honest, eager to change.

- Good office computer skills, excel.

- Eager to learn.

6. Benefits:

* Income:

• Income: 9-12 million/month

* Participate in extracurricular activities, team building,

*Bonus policy: birthday, holiday, New Year,. And bonus.

* Training skills related to personal development and career orientation

* Officially imported products have trademark protection.

* Clear work roadmap and team leader orientation.

* Young and dynamic working environment

7. Working time:

• Morning: 8:00 - 12:00, Afternoon: 13:30 - 17:30, Lunch break: 1.5 hours
• Time: Monday to Saturday morning.
  
  
  
  
  

1/ JOB RESPONSIBILITIES:

• Conduct customer care calls to customers. Guide and assist customers in understanding the terms and conditions when participating in the company's service.
• Resolve client complaints and inquiries within the designated scope.
• Advise on the best solutions to address customer issues. Monitor, collect, upload, and process documents provided by customers.
• Handle emails/calls from customers and company partners.
• Act as a liaison between clients and various internal departments, ensuring seamless communication and resolution of client issues. Adhere to company procedures, guidelines, policies, and cultural standards, maintaining a high level of professionalism in all interactions.
• Perform additional duties as assigned by management to support departmental and organizational goals.

2/ REQUIREMENTS:

• Fluency in English (work with customers/partners and banks in the US, work with English 100%, IELTS 7.0 or above/equivalent). Preference given to candidates who are international students from English-speaking countries or have previously lived in the US/UK.
• Good communication and negotiation skills.
• Minimum 2 years of experience in Customer Service Specialist/Customer Care Specialist/Customer Relationship Specialist/Processor Representative positions or related positions.
• Proficiency in meticulous attention and focus on every detail.
• Proficient in Microsoft Office.
• Ability to thrive in a high-pressure environment and work effectively both independently and in a team.
• Good health condition, and ability to work night shifts.
• Proficient in time management, task progress management, and tight team management in a high-pressure environment.
• Preference will be given to candidates who:
  + Can start working immediately, attend interviews, and start work promptly.
  + Have previous experience working in banks/financial organizations and possess a solid understanding of customer service practices.
  + Have previously worked with US banks.

3/ BENEFITS:

• High salaries for high performance; Official Salary: 22,000,000 VND + Bonus.
• Work in a foreign-friendly and professional environment.
• Full participation in social insurance according to government regulations.
• Annual regular health check-ups.
• Team building activities and a 13th-month salary based on the company's business performance.
• Receive comprehensive training on company processes before starting work - continuous supervision and guidance from management until proficiency is achieved.
• The company provides all the necessary work equipment.
• Training on software usage such as CRM, ZOOM as required by the company.
• Access to a pantry with free tea, snacks, coffee, noodles, etc., daily. Microwave, refrigerator, hot and cold water dispenser with a view of the city.
• Separate resting area during lunch break.
• Working environment: young, dynamic, productive & speed-focused with various departments and over 60 employees.
• Competitive salary commensurate with capabilities. Fair evaluation and opportunities for career advancement.
  
  

1. JOB DESCRIPTION:

• Perform sales operations according to the company's processes and policies on the new marketing data set and the database on the company's CRM system.
• Sell, answer, consult, and take care of customers about the company's products, systems, and services through support channels and develop potential customer relationships to achieve the highest customer satisfaction.
• Responsible for completing assigned personal sales targets.
• Comply with regulations on conduct and attitude when working with customers.
• After-sales monitoring and support to ensure customers' effective use of the service.
• Promote team spirit in work when working in groups.
• Support colleagues in sales operations when needed.
• Perform other tasks as assigned by management.

2. REQUIREMENTS:

• Fluent in 4 skills of Chinese (working directly with native speakers, will use 100% Chinese at work, fluent in both traditional and simplified languages). Priority is given to candidates who are of Chinese/Taiwanese origin and use 100% Chinese in communication.
• Proficient in office software, basic English reading comprehension, able to operate and use CRM system at work.
• High school graduate or higher (or equivalent certificates to ensure eligibility for work permit) and at least 1 year of experience in sales/telesales position in finance/banking or equivalent positions.
• Age from 18 to 33 years old, good health, no family commitments, work night shifts (required).
• Ability to communicate over the phone, good presentation and negotiation skills.
• Have problem solving skills, proactively handle arising work.
• Ability to manage time, manage work and have a high sense of responsibility at work.
• Ability to work under pressure, work independently and work well in a team.
• Priority given to candidates:
  +Get hired early, interview & get hired immediately.
  + Have experience working at Banks/Financial Institutions and have a good understanding of customer consulting in the US market.
  + Hardworking, enthusiastic, responsible and eager to learn.

3. BENEFITS:

• Competitive salary, depending on ability, basic salary 22,000,000 VND/month + Bonus.
• Work in a foreign, friendly and professional environment.
• Participate in full social insurance according to state regulations.
• Regular health check-ups.
• Team building/13th month salary based on company business performance.
• Get trained in the entire process before starting work.
• Fully instructed on how to use software such as CRM, ZOOM as required by the company.
• Fully equipped with working equipment according to company regulations.
• There is a pantry area serving free tea, cakes, coffee, noodles every day. There is a microwave, refrigerator, hot and cold water with a million dollar view of SG.
• There are separate rest areas and dining areas during off-shift hours.
• Young, dynamic, friendly and sociable working environment with departments and more than 60 employees.
• Salary commensurate with ability. Fair evaluation, career advancement opportunities.
  

• Support bank procedures
• Financial analysis, financial indicators
• Project Analysis
• Planning to balance capital resources
• Research and verify the accuracy of information related to the financial situation of customers and businesses.
• Propose effective loan options and solutions suitable to the company's business situation.
• Other related duties assigned.
• Request:
• Professional qualifications: University graduate majoring in finance, economics, business administration, banking, foreign trade
• Proficient in MS Office.
• Ability to communicate effectively internally with management and staff as well as communicate effectively with external organizations and customers
• Have skills in writing reports and planning
• Working address: E9/199E, The Lu, Tan Nhat, Binh Chanh, HCMC (Near City Children's Hospital)

+ Make outgoing calls to Customers based on available Data (data provided by the company). Introduce bank products and services such as: ATM cards, credit cards, support customers with loans... of the Bank

+ Discuss benefits and special promotions exclusively for customers.

+ Perform other tasks as required by management.

Income and expenditure

Update reports in Cash Flow Plan file, P&L report and send weekly email to Board of Directors.

Update revenue and expenditure when cash arises (including all banks cash flows); control and coordinate with HR to collect debt promptly.

Advise and balance finances for the Board of Directors on costs, revenue and profits from the Company's business situation - prepare monthly management reports: P/L, Cash flow,

Bill

Complete and collect signed contracts, closely follow the process of issuing invoices, receiving invoices and making payment documents for customers.

Bank

Update and urge payment orders when they arise and submit them to the Board of Directors for approval.

Print subsidiary ledgers, monthly statements, and get bank subsidiary ledgers (if any).

Work with the bank when issues arise.

Pay official employee salary by bank transfer at the end of the month,

Tax

Prepare tax returns, pay taxes and necessary paperwork.

Complete quarterly and annual tax reports as required by the CEO.

Evaluate and research tax issues to find solutions.

Manage and maintain the Company's tax database.

Recommend tax strategies that align with business goals.

Prepare necessary documents for tax declaration and payment.

Determine deductible taxes and recommend solutions to increase profits.

Monitor industry trends and tax-related changes.

Contact internal auditors and independent auditors.

Prepare tax estimates and submit to senior management

_Consulting and selling motorbikes on e-commerce platforms and social networks (Facebook, TikTok Shop, TikTok livestream).

_Participate in creating content, livestream scripts and appearing directly in livestream sales sessions.

_Manage and update product information, promotions, and after-sales customer care.

_Coordinate with Marketing and Content teams to promote sales and build brands.

_Track orders, support handling arising problems with customers

• Issue VAT sales invoices, record sales documents into Misa software.
• Prepare reports related to sales and commissions
• Support relevant departments/customers with information related to invoices and documents
• Payment accounting: payment records for debts with suppliers, salary, social insurance, business expenses, purchasing expenses, other expenses as required
• Work with banks (VCB, Eximbank, ACB) and the company's finance department on documents and related records as required.
• Store accounting documents, input/output invoices, support audits or when there is an inspection from the tax authority
• Accounting for some other transactions as required by superiors into Misa software
• Other tasks as required by the department head and BOD
  
  
  
  
  

• Perform necessary transactions to meet customer needs.
• Implement good management to maintain assigned revenue, expenditure and cash balance limits.
• Caring for customers helps create a good impression with customers, making them satisfied, trusting and using more services at the bank or introducing new customers.
  
  
  
  
  

• Receive information about credit needs from customers
• Assess customers with loan needs according to the loan forms they use.
• Report appraisal to superiors to notify customers about loan applications that have been approved or rejected.
• Prepare credit contracts and related documents
• Monitor and advise customers in cases where they want to pay or disburse loans.
• Prepare periodic/ad hoc reports as assigned.
  
  
  
  

• Collect and process, check, update data and accounting documents through incurred expenses, establish the validity of payment documents, and record economic transactions arising at the enterprise.
• Transactions, management, tracking of cash funds, transactions with banks.
• Pay company expenses on a weekly and monthly schedule; track income/expenditure and manage related income/expenditure accounts.
• Control and classify business expenses.
• Track and manage customer, supplier and office debt.
• Declare, pay taxes, and account for arising tax transactions such as: VAT/CIT/PIT, contractor tax.
• Update and track increases and decreases in assets, tools and equipment, depreciation of fixed assets, and allocation of fixed assets according to regulations.
• Master tax policies to meet business requirements of enterprises.
• Consolidate control of cost accounts and perform accounting tasks as part of general accounting work.
• Perform quick reporting cycles and periodic reporting monthly, quarterly, and annually according to the Company's regulations, Tax Law, and Accounting Law.
• Ensure compliance with the provisions of the Tax Law, Accounting Law and participate in the annual tax and audit process.
  
  
  
  

• Based on assigned list, make inbound/outbound calls regarding delinquent loans.
• Inform customers of their obligations to keep their appointments, due dates, days past due, and potential impacts of delaying payment.
• Track and remind customers to pay as agreed.
• Support for system implementation/improvement.
• Perform other assigned duties.

REQUEST:

• Graduated from high school or higher, no major required
• Negotiation and problem solving skills, analytical skills, good communication skills, negotiation skills, time management skills.
• No experience required. Priority given to those who have worked in telesales, customer service, consulting,
• Diligent, willing to learn, adapt quickly and able to withstand high work pressure.

INTEREST:

• Basic salary from 6,000,000 to 8,000,000 with specific salary range for each experience level in any industry) + unlimited bonus + other bonuses (high income from 10 million to 35 million).
• Probation: 2 months, 100% salary.
• 13th month salary
• Parking allowance.
• NO OVERTIME, NO ROTATE SHELF.
• Social insurance, health insurance, union, parking allowance according to law.
• Work with foreign banking partners, large banks.
• No experience will be trained.

• Handle complaints, resolve customer issues and respond promptly and accurately.
• Report significant customer impacting issues to Team Leader and management as necessary.
• Provide information about products and services, after-sales service to customers.
• Provide optimal service to all customers and resolve complaints effectively, in order to create a professional image.
• Ensure complaints are tracked and responded to promptly.
• Perform other duties as required by superiors.

• Get available data at the beginning of the month for customers who have loans at the company.
• Call out by system to support reminder of payment amount, fees incurred and payment method.
• Monitor and urge customers to pay on time to avoid other problems.
• Regularly update customer status to the system
• Report work to management
  
  
  
  
  

• Get a list of available customers from the company with a loan payment status that is about to be due, due or late
• Contact customers to notify status, payment deadline, and instructions on how to pay.
• Communicate with customers about the consequences of not paying on time.
• Update customer status to the system
• Report work to management

Search, approach and build relationships with potential customers (stores, businesses, enterprises...) in Tien Giang, Long An, Ben Tre. Introduce, advise and convince customers about the benefits and outstanding features of Tingbox Speaker products and other payment solutions of NextPay. Negotiate, negotiate and sign contracts with customers. Take care of customers after sales, maintain good relationships and support customers during use. Complete assigned business targets by month/quarter/year. Periodically report work to Team Leader/Direct Manager. Coordinate with other departments to effectively implement work.

GALAXYDT
Recruitment Position:
- 15 Specialists/Staff remind fees by phone.
CV Description:
- Carry out activities (calls) to remind customers to pay overdue loans.
- Plan and organize professional work, responsible for reporting the situation and payment ability of each customer to the manager.
* Salary: basic 7 million + bonus (signed labor contract)
*Request:
- High school graduate or higher
- Customer care skills, telephone communication
- Communication, negotiation and bargaining skills
- Experience is preferred, no experience will be trained.
* Address: working at 295 Nguyen Tat Thanh, Thanh Binh Ward, Hai Chau District, Da Nang

JOB DETAILS

• Receive information, handle complaints, resolve customer problems.
• Prepare daily reports, report important issues affecting customers to management immediately upon receipt.
• Provide information about products and services, after-sales service for customers, provide optimal service for all customers
• Ensure to monitor complaints and promptly respond to customers, resolve complaints effectively, to create a professional image.
• Perform other duties as required by superiors

• Plan and implement business activities of products and services for Individual Customers ("KHCN") in the mass customer segment in the area to complete assigned KPI targets;
• Coordinate customer support after disbursement and perform post-loan control for the provision of banking products and services for SMEs;
• The focal point for managing customer relationships with SeABank, ensuring the quality of services provided to customers during and after sales meets SeABank's service quality standards;
• Participate in training;
• Report on work performance, periodic and ad hoc reports as required by the Bank's Board of Directors and SeABank's regulations;
• Perform other tasks as assigned by the Bank's Board of Directors and/or according to other regulations of the Bank.

• Plan and implement business activities of products and services for Corporate Customers ("KHDN") in the MSME and SME segment/sub-segment in the area to complete assigned KPIs.
• Manage, care for and develop customer portfolio
• Coordinate customer support after disbursement and perform post-loan control for the provision of banking products and services for corporate customers.
• Participate in training
• Report on work performance, periodic and ad hoc reports as required by the Head of Corporate Banking Group/ Director of Corporate Banking/ Branch Director and SeABank regulations;
• Perform other tasks as assigned by the Head of Corporate Banking/ Director of Corporate Banking/ Branch Director depending on the Branch's operating model, Regional Director, Bank's Board of Directors and/or according to other regulations of the Bank.

WHAT YOU WILL BE DOING:

• Daily conduct the invoice processing workflow;
• Daily processing credit card transactions into system;
• Weekly Accounting tasks such as prepare quality of earnings report, opening balance sheet report, joint venture distribution calculation report, online revenue reconciliation report, operating cash matching report;
• Quarterly Accounting tasks such as inventory counting process (night shift) and AR conversion;
• Other accounting tasks required by the clients;
• Preparing Excel documents for further analysis;
• Other ad-hoc tasks from management.

WHAT WE ARE LOOKING FOR:

Qualifications:

Must have:

• Fresh graduate major in Accounting and/or less than one year of working experience in Accounting
• Good English communication skills, especially writing and reading
• Can perform basic function on MS Excel
• Has knowledge of accounting principles and functions

Nice to have: Familiar with US accounting standards

Work behavior:

• Willing to learn continuously and to adapt to new conditions
• Has the ability to work independently, execute tasks well
• Has the ability to creatively redesign jobs; self-starter

WHAT WE OFFER: We treat people fairly and with dignity, keeping a healthy perspective about life and work and fostering a positive and enjoyable work environment with appealing benefits as below:

• A competitive monthly salary based on your ability
• 13th month Tet bonus & bi-annual performance bonus
• Annual leave and 02 sick leave days per year
• Annual salary review
• Attractive employee awards: Employee of Year, Semi-Annual outstanding employee
• Social insurance and healthcare insurance upon Vietnam Labor Code
• PTI insurance package, and annual health check
• An English-speaking environment
• An open culture that spurs creativity, innovation, and inclusivity
• A variety of training courses for your career development
• Diverse activities to foster relationships, including company trips, year-end parties, employee birthdays
• An open-space office, a cafeteria, and a range of modern equipment
• Other allowances from referrals and special occasions (weddings, seniority, and new-born baby)

ONBOARDING DATE: 21/04/2025

WORK LOCATION: 9th Floor, Ree Tower, 9 Doan Van Bo, Ward 13, District 4, HCMC

WORKING HOURS: 2PM 11PM (Mon Fri).

• Join a team with one accounting manager of the corporation and be mainly responsible for sales accounting work
• Short-term: In the process of transferring sales accounting work from other companies, take the initiative in taking over work from other company staff
• Short- to medium-term: Handle all accounting work arises from contracts with customers
• Drafting contracts with Egift's business partners, payment operations, sales management, accounts receivable management, etc.
• Invoice operations
• Unpaid management, income and expenditure management
• Collaboration of data output from the internal system, report creation

• Supply chain management
• Support for purchasing and inventory management

• Support for customer inquiries

• Communication and coordination with members and engineers involved in delivery

• Support for Japanese people
• Planning and managing internal events, equipment management, ordering
• Settlement of internal expenses

• Support for the Admin manager in the recruitment process

• Public relations activities through the web and SNS

• Strong awareness of schedules and deadlines
• Interest in the business side of the company's operations
• Requirements
• Female, Under 29 years old
• Japanese language proficiency test N2 or above, experience using Japanese OR GOOD ENGLISH
• Over 1 year of practical experience in basic accounting
• Experience in legal, human resources, and general affairs work other than accounting
• Nice to have
• Work experience at a system development company
• Salary: 20-30M VND gross

Conduct sales and provide products and services for science and technology.

- Manage customer portfolio; develop customers through exploiting relationships with related customer groups of the managed customers and partner relationships.

- Marketing consulting, customer support and post-loan control.

- Comply with regulations on operational risk and credit risk management.

- Perform other tasks assigned by competent authority.

• Make calls to potential customers with good payment history, already on the installment purchase list to convince them to borrow cash;
• Advise on consumer loan packages suitable for financial capacity and guide customers through necessary procedures to complete loan application according to company requirements;
• Update details of incoming and outgoing calls into the database;
• Make daily reports for the activities that have taken place and monitor loan records in relevant departments.