Customer care staff does not require experience in Hanoi at Ha Noi - Quốc Tế Vinapas Việt Nam

1. No need to search for new customer sources, there are already existing customer sources.
2. Receive orders from customers, transfer information to the goods accountant for shipment.
3. Update the manager's order approval information on the order receipt file.
4. Receive shipping information from the shipping department, call to confirm order status with customers
5. Receive customer complaint information, update the tracking book and resolve complaints
6. Transfer complaint information to relevant departments to request information check and report to the BOM
7. Periodically call customers to discuss service quality (is the delivery time correct, documents and payment documents are sufficient...)