Work content:- Customer care has been using the company's products
- Support and answer customers' questions during product use
- Announce promotions, new products to customers and conduct upsales.
- Consulting on closing product orders with customers.
- Manage the list of purchased customers, ensuring customers enjoy the correct benefits that the company is applying.
Position: Customer Service Officer - Upsale
- Department: Sales Department
Working hours: 8:30 a.m. to 5:30 p.m. Monday to Saturday (1 hour 30 minutes lunch break)
Work location: 2nd Floor, CT2 Building, Government Cipher Committee, Le Van Luong, Nhan Chinh Ward, Thanh Xuan District, Hanoi.
Product: nutritional milk (Bird's nest colostrum supplements height, breast milk & baby).