IT Help Desk Staff at Ho Chi Minh City - Giải Pháp Thanh Toán Việt Tín

Work content:

• Responsible for managing company assets: Computers, desk phones, cameras, projectors, scanners, photos, and other information technology equipment.
• Assemble/replace/repair/upgrade computer hardware and peripheral devices.
• Recommend replacement and repair of equipment to promptly detect and fix problems that occur with related issues within the scope of management.
• Support the installation of operating systems and application software on terminal computers for office and project personnel.
• Set up network cables and seating for new personnel/projects.
• Manage accounts and firewall infrastructure, domain controllers, and monitor users' Internet access.
• Coordinate with relevant departments to prepare implementation information sheets of projects before operating or updating and adjusting.
• Monitor and receive, allocate/process user requests (blocks) on system, software and hardware related issues.
• Resolve problems with network systems, terminal connection devices and troubleshoot problems.
• Ensure the smoothness of the internal network system at the Company.
• Support staff & handle errors related to computers, computer networks, and software.
• Work location: 320 Cach Mang Thang 8, Ward 10, District 3, Ho Chi Minh City.

Benefits:

• Salary: Negotiable based on ability
• Equal opportunity for advancement.
• Year-end bonus, Holiday/Tet bonus, unexpected bonus for completing tasks well.
• Attractive annual benefit package (13th month salary, annual leave, birthday bonus, travel, sickness, hospitality,...)
• Enjoy Social Insurance, Health Insurance,... other benefits according to Vietnam Labor Law,
• Opportunity to develop yourself, work in a friendly, professional, dynamic and creative environment.
• Working conditions:
• Working hours: From Monday to Saturday morning every week.
• Morning from 08:00 to 12:00
• Afternoon from 13:00 to 17:00
• The company is equipped with main working facilities such as computers, desk phones, stationery...
• Other support according to company policy.

Required qualifications (minimum): Intermediate - Vocational

Job requirements:

• Candidates must have graduated from College or higher with majors: Information Technology, Computer Science,...
• Minimum 2 years of experience in help desk or related position.
• Priority is given to candidates with experience running projects and supporting customers.

Gender requirements: Male/Female

Industry: Customer Care, IT - Hardware, IT Helpdesk, Computer/Phone Hardware