Processing
Contact customers, coordinate with field department to carry out procedures.
Drafting documents, documents, commodity documents, and quality papers.
Store records and documents.
Support customers when problems arise.
Send train schedules to sales and customers.
Update cargo status and train schedules. Monitor and coordinate cargo import/export plans
Manage delivery documents
Receive plans and check transportation plans from 3PLs
Coordinate and connect with relevant departments (SC, OP, Warehouse...) to ensure maintenance of daily operations
Handle incidents that occur during the delivery and receipt of goods and related to warehouses in a timely manner
