Online Sales Staff - Telesales at Ho Chi Minh City - Jemmia

- Introduce, advise and persuade customers to use the company's products/services

- Search, maintain and develop a network of potential customers and partners in many fields (direct or indirect)

- Resolve customer problems and complaints to ensure customer satisfaction and trust

- Report to management levels on customer needs, problems, and concerns; Competitors' activities and potential in product/service business development

Job KPIs

- Departmental KPIs

- Number of customers

• Number of cold calls made monthly
• Number of orders closed monthly
• Conversion rate from lead to customer

- Average order value

- Level of customer satisfaction

• Average time to respond to customer contact

Request:

- Graduated from high school or higher

- Have 6 months experience as a sales staff

- Proficient in MS Office tools

- Familiarity with CRM software is an advantage

- Ability to self-motivate, set specific goals and focus on achieving them

- Proficient in sales, communication and negotiation skills to many types of audiences

- Proficient in work organization and time management skills

- Proficient in relationship management skills

- Openly receive feedback

Right:

- Attractive salary: Fixed salary 7,000,000 VND + Commission (20,000,000 - 30,000,000) with benefits such as happy hour, happy friday,...

- Opportunities for advancement and personal development

- Attractive bonuses, including: Year-end bonus up to 3 months salary. Reward individuals with excellent achievements or ideas that make useful contributions to the operation and activities of the company

- Salary review every 6 months

- Company trip every year

- Flexible working hours, rotating shifts: 8:30 - 17:30 or 12:00 - 21:00

- Participate in training courses to improve skills and professional knowledge