1. Job duties
- Call to care for customers who have purchased products according to the available script
- Handle calls, act as a bridge between customers and relevant departments - Advise on discount and promotional programs for customers, Resale, upsale of other company products to customers according to the scenario available.
- Classify data, update order information on the software.
2. Requirements
- Having experience in a Telesales/Customer Service position is an advantage, if not, training will be provided
- Work proactively, creatively and with high responsibility. Don't wait for management to assign work
- Have a personal laptop for work
- Good persuasion and communication skills
- Good voice, standard, no lisp
3. Benefits
- Income: Committed no less than 10 - 15M (including fixed salary: 6,500,000 - 8,000,000/month + bonus + commission)
- 2 month probation period, receive 85% of fixed salary
- Travel, vacation, teambuilding, Year End Party...
- Holidays according to national calendar & bonus money
- Stable, professional, sustainable working environment.
- Friendly, enthusiastic colleagues, work hard, play hard”
- Exemplary management, respecting opinions to develop each individual's creativity
- Career advancement opportunities: build a development and advancement roadmap according to your own development desires
- Participate in internal training courses and provide tuition support for external capacity building courses
- Working hours: 8:30 a.m. - 5:30 p.m. - Monday to Saturday.
4. Work location: 4th Floor, No. 17, Alley 17 Nghia Do, Cau Giay, Hanoi
