Processing
- Receiving and researching customer profiles
- Perform work, call customers to verify information, assess the ability to handle and recover debts. Carry out other debt-handling measures under decisions of competent authorities. Collect other information/documents necessary for working with customers to prepare other debt recovery measures as prescribed.
- Ensure compliance with Company policies and regulations; Bank; Financial companies, according to the provisions of the Law.
- Explain and fully support customers with problems related to loan contracts, late amounts... Remind customers to need to pay off loans and make daily and monthly work results reports , quarterly and annually sent to management levels according to regulations.
- Coordinate with legal staff, office location to support customers to make immediate loan payments to finance companies/banks.
- Perform other tasks assigned by management.
- Working time: Morning from 08h00 to 12h00p; Afternoon from 13:30 to 17:30. Fixed Sunday and 2 Saturday afternoons of the month.