[District 2] Phone Overdue Credit Specialist at Ho Chi Minh City - Tài Chính Tín Việt - Vietcredit

- Make phone calls to convince customers to pay overdue debts according to the allocated amount, comply with the call script in accordance with regulations.
- Update call history, customer information on the system;
- Plan to follow up the list of customers in order of priority to recover debts;
- Follow up customer's daily payment schedule;
- Detect, check and report to management special cases (fraud, fraud...);
- Support and advise customers when needed according to their respective roles and responsibilities;
- Tracing customer contact information and assessing customer status;
- Participate in performing other tasks as assigned by the Head of Unit.