1. Logistics (Purchasing / Shipping / Import & Export) a. Import and export management
b. Purchase of goods (purchasing department) including intercompany orders
c. Handle related operations tasks and procedures such as file and record import and export documents for purchase goods
d. Check and compare import and export goods documents and participate in the handling of customs procedures, import licenses, reports and services related to logistics activities
e. Carry out transactions related to overseas shipment
f. Coordinate with service providers to solve problems related to information, handling import and export procedures and documents, completing certificates, and forwarding
g. Work with the company to implement improvements to working procedures
H. Advice the Board of Directors and Managers in the field of import-export and purchasing
i. Perform other requests from the Board of Directors.
j. Coordinate with other departments to solve arising problems
2. Customer service a. Set up a customer service team and build an operating structure to work with sales, product, purchasing and sales support team
b. Handle related order management process such sales order in the company ERP system
c. Accurately and kindly address inquiries from customers
d. To learn company new products in order to share product information with the customer
e. To get feedback and insights from customer on quality of product and our after-sales service level
f. Support AR collections if encountering end customers issues faced by Finance
Supporting duties for · Sourcing Products / Services as requested
Managing projects and that deadlines are met by working with other departments to provide materials needed for completion
· Ensure that all company procedures are followed regarding safety, security, and environmental protection
· Assist in Business Development when required
· Provide Management Reporting on Vietnam development
Requirements: - Age from 30
- Graduated from University/College, majoring in Economics, Commerce, Business Administration, Foreign Economic Relations... or related disciplines.
- Having set up warehouse experience is prefer
- Minimum 3 years of experience in a similar position
- Having knowledge and expertise in documents, customs dossiers, and legal regulations on customs procedures, taxes, and specialized inspection with import and export goods.
- Having good knowledge of HS code, C/O, customs value, specialized inspection, and import of machinery and equipment is an advantage.
- Foreign languages: English listening, speaking, reading, and writing
- Able to absorb and handle job requirements quickly, flexibly, and carefully
- Good communication, problem-solving, and teamwork skills
- Good organizational and time management skills
Sense of responsibility for work, hard work, eagerness to learn, proactive and positive thinking
Benefits:- Attractive salary and bonus
- 5-day working week: Monday to Friday
- Local and overseas product trainings provided
- International and stable work environment
- Good career development opportunities
- Annual team-bonding event
- Annual Bonus
