- Develop management and operational processes related to administrative and human resources work
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- Building organizational structure, staffing and staffing according to job title, competency framework, KPIs according to labor productivity
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- Develop mechanisms, welfare policies, processes, regulations, and cost management for P.HCNS
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- Make annual, quarterly and monthly recruitment, training and human resource development plans for the company
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- Manage & Organize and coordinate with other departments to build and implement work plans by day, week, month, quarter, build KPIs to promote work efficiency and labor motivation
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- Organize activities to welcome foreign customers and interpret Chinese
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- Advise the Board of Directors on human resource strategy and effective administrative management
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- Support the Director of internal and external customer care
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