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[VNAHOMES] Hanoi Reception Customer Service Staff at Ha Noi - Vnahomes

6,000,000 - 8,000,000 VND
0 VND

Recruitment Information

Working conditions

  • Amount of Vacancies:
    5 people
  • Degree:
    University
  •  Experiences:
    From 1 to 2 year
  • Gender:
    No gender requirement
  •  Level:

Job Description

- Directly check-in - check-out welcomes guests at the company's main facilities, with proactive check-in/out online, self-checkin applies to other facilities.
- Manage revenue and expenditure related to customer room booking fees.
- Manage and capture social network accounts such as Facebook, Instagram, Zalo, take care of, handle, and advise on room sales and closing on social platforms, especially Facebook and Instargram.
- Timely support and answer requests and complaints from customers.
- Coordinate and proactively enter booking information into the system.
- Coordinate with relevant departments to quickly handle problems that arise during online customers' use of services.
- Collaborate with other departments in the hotel to improve service quality to better meet customer tastes.
- Participate in training courses to improve qualifications when facilitated by the company.
- Make periodic and arising work reports.
- Fully participate in department meetings, report feedback from customers to have effective solutions and remedies.
- Perform other tasks when requested by Management.
Hệ Thống Quản Lý Vận Hành Bất Động Sản Lưu Trú, Chúng Tôi Cung Cấp Dịch Vụ Lưu Trú Ngắn Ngày, Dài Ngày (Có Xuất VAT) Với Các Dòng Sản Phẩm Như: VNAHOMES APARTHOTEL (Khách Sạn Căn Hộ), VnaHomes Serviced Apartment (Căn Hộ Dịch Vụ), Libré Homestay (Homestay Self-Checkin), VNAHOTEL (Khách Sạn) ... [Vietnamese] Hệ Thống Quản Lý Vận Hành Bất Động Sản Lưu Trú, Chúng Tôi Cung Cấp Dịch Vụ Lưu Trú Ngắn Ngày, Dài Ngày (Có Xuất VAT) Với Các Dòng Sản Phẩm Như: VNAHOMES APARTHOTEL (Khách Sạn Căn Hộ), VnaHomes Serviced Apartment (Căn Hộ Dịch Vụ), Libré Homestay (Homestay Self-Checkin), VNAHOTEL (Khách Sạn) ...
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