Customer care at Ha Noi - đầu Tư Big World Holding

Job details
- Receive and handle customer issues and complaints related to products. business services.
- Consulting suitable solutions to solve problems for customers.
- Continuously monitor to correct and promptly adjust problems arising in the process of customers using products/services.
- Handle calls, act as a bridge between customers and related departments. Support order, order cancellation, refund or exchange.
- Attract and find potential customers, optimize sales.