Transaction control specialist - Customer Service Department at Ha Noi - Chứng Khoán Trí

Service of DVTC:
- Controlling the receipt, monitoring and approval of accounting entries on the system and handling requests from customers including: deposit/withdrawal/transfer of money, advance of securities sale, money transfer, fees and other money transactions related to the Client according to the process and regulations;
- Control, manage and balance data and vouchers generating money; control reports related to the department's operations;
- Control and manage the Client's money balance;
- Receive authorization to sign money transfer documents related to the professional operation of the department.
Service of Securities:
- Controlling the receipt, monitoring and approval of accounting entries on the system and handling customer requests including: opening accounts, changing information, depositing, exercising rights, receiving delivery orders Translation, management of order slips, TTBT…
- Control and manage the balance of the Client's securities;
- Customer care: guiding/supporting/answering questions from customers, taking care of customers according to the prescribed process, time, capacity and experience. Forward/connect other relevant departments to ensure thorough handling of customer requests.
General Occupation:
- Store and transfer documents according to regulations;
- Actively participate in the process of building and improving software systems and processes;
- Make periodic reports or as required.
- Perform other arising tasks as assigned by the Head of Customer Service Division.