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Debt Handling Specialist over the phone at Ho Chi Minh City - Tài Chính Tín Việt (vietcredit)

10,000,000 - 30,000,000 VND
0 VND

Recruitment Information

Working conditions

Job Description

JOB DESCRIPTION
  • Make phone calls to convince customers to pay overdue loans according to the allocated amount, following the call script according to regulations.
  • Update call history and customer information on the system;
  • Plan to monitor the customer list in order of priority to recover overdue loans;
  • Monitor customers' daily payment schedules;
  • Detect, check and report to management of special cases (fraud, scams...);
  • Support and consult customers when needed according to role and responsibilities;
  • Participate in performing other tasks as assigned by the Unit Head.
JOB REQUIREMENTS
  • Graduated from high school or higher ;
  • Have at least 06 months of experience in similar positions ;
  • Have good communication & negotiation skills with Customers;
  • Able to concentrate effectively on work;
  • Careful, highly compliant and disciplined in work;
  • Good health, active, enthusiastic, able to withstand high work pressure, clear and easy-to-listen voice.
  • Working hours: 8:30 a.m. - 5:30 p.m., from Monday to Saturday morning
  • Work location: 43 - 45 Thao Dien, City. Thu Duc (Old District 2), City. HCM
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