[Da Nang] Technical Product Supporter (C and C++) at Da Nang - Việc ơi It Client

■Job description
- Act as the first technical point of contact with pre-sales prospects and post-sale customers.
- Responsible for customer technical issues, find ways to resolve these issues to ensure customer satisfaction
- Provide pre-sales support pesentation, seminars and webinars to promote the company's products
- Advise customers on new features
- Provide training courses and consulting on tools
- After-sales support for customers via email, webinars and phone.
- Create support tool documentation, tutorials, videos and demos.
- Participate in planning future tool development.
**Team structure
Manager is a UK - Developer
- Report to manager
■REQUIREMENTS
- At least 3++ years experience as technical support or field application engineer role.
- Embedded Engineer Background or experience with software (C and C++)
- Broad experience with debuggers, compilers, IDE's, RTOS, simulators and emulators.
- English: fluently with speaking and writing
Desired Skills
- Unit testing
- Embedded I/O)
Functional safety software standards ISO , DOC, etc
■Salary: 40Mil
■Working time: Mon-Fri: 8:30 a.m. - 5:30 p.m. (Flexible time, this time is suggested by you)
■Other benefits:
- Inpatient and outpatient medical examination and treatment programs
- Insurance according to the law with full salary
- 13th month salary is paid in December
- 15 days annual leave
- The contract can be reviewed indefinitely within the first year
- Can start work after Tet
■Interview step
- 1 round with CEO and team manager
- Submit test