Processing
Consulting and convincing customers to buy products.
+ Consulting and providing information to customers
+ Introduce products suitable to needs and prices.
+ Take visitors to visit, let them experience the entire product to make a purchasing decision.
+ Maintain cleanliness of the showroom
+ Ensure products are displayed aesthetically and neatly according to company standards.
+ Coordinate with warehouse, accounting, and warranty departments to check the quantity and quality of goods and inventory.
+ Instructions for use for customers
+ Instructions on how to handle some common errors for customers.
+ Fill out the warranty card and other required documents.
+ Track order progress and delivery until completion.
+ Make plans to monitor and care for customers
+ Timely consulting for customers to limit the occurrence of defective products, returns, etc.
+ Periodically learn about, pay attention to, and capture existing customers and potential customers
+ Coordinate with the Marketing department to implement the company's proposed programs.
+ Service spirit and attitude "Customer is king"
Solve other problems that arise at the company, store, and showroom.