CUSTOMER CARE STAFF at Ha Noi - Trương Hoàng Trần Nguyễn

6,000,000 - 8,000,000 VND

3,500,000 VND

Company:

Công Ty Tnhh Trương Hoàng Trần Nguyễn
Industry:

Sales / Business - Customer service
Workplace:

Ha Noi
Deadline:

05/03/2024

Amount of Vacancies:

1 people
Degree:

Not required
Experiences:

No experience require
Gender:

Female
Level:

Employees

Main tasks:
- Receive and process customer requests.
- Manage and receive table reservations via phone, website and social networking sites.
- Enter table reservation data and daily feedback.
- Manage, collect and process customer data to standardize customer care processes and devise effective strategies.
- Coordinate and support customer events.
- Grasp customer psychology and coordinate with the marketing team to have proposals for communication plans in the future.
- Proactively list and contact customers and partners for holidays and prepare gifts for special occasions.
- Prepare month-end reports as requested by superiors and the Board of Directors.
*Working hours: : : from Tuesday to Sunday
* Work address: 2C Quang Trung, Hoan Kiem, Hanoi.

Job requirements
- No experience required, will be properly trained upon accepting the job, having work experience is an advantage.
- Careful, meticulous and responsible at work.
- Know how to arrange work properly.
- Communicate fluently in English and Vietnamese.
- Fluent voice, no lisp, no stuttering.
- Have good office skills, proficient in using Microsoft Office tools.
- Experience in the service industry is an advantage.

Right.
- The working environment is friendly, young, sociable, fun, respects individuals, and promotes learning.
- Lunch support.
- Participate in health insurance, unemployment insurance and social insurance after signing the official contract.
- Clear salary and bonus regime according to capacity, responsibility and high promotion opportunities.
- Participate in monthly bonding team activities and annual company trips.
- Salary: negotiable, excluding tips, service charge, commission bonus.

Falling in love with fine cuisine set us on a fierce passion of opening a beautiful restaurant where you can find small-but-invaluable happiness in your life. T.U.N.G dining is the missing piece of our life we would have long been seeking for. Nestled in the heart area of Hanoi, few steps away from St. Joseph’s Cathedral and Hoan Kiem lake, T.U.N.G dining brings a new breeze to food & beverage scene in the capital city of Vietnam. T.U.N.G dining breaks through all the limits and barriers of traditional fine dining with the most welcoming and warm-hearted, friendly experience. The 4 letter name stands for Twisted, Unique, Natural, Gastronomique, represents our philosophy, unparalleled experience inspired by fresh local ingredients. Not another ordinary restaurant, we want to be a platform where the artisans’ works, from fermented juices, specially crafted beers to organic edible herbs, can be well presented under the spotlights. T.U.N.G is pictured as a small and cozy restaurant, focus on a complex culinary experience featuring excellent flavours. T.U.NG's cuisine highlights on preserving the authentic flavour and healthiness of the produce. At T.U.N.G, we strive to avoid cooking with fat and cream, use vegetables and healthy cooking techniques, keep the original flavours of the produce. [Vietnamese] Falling in love with fine cuisine set us on a fierce passion of opening a beautiful restaurant where you can find small-but-invaluable happiness in your life. T.U.N.G dining is the missing piece of our life we would have long been seeking for. Nestled in the heart area of Hanoi, few steps away from St. Joseph’s Cathedral and Hoan Kiem lake, T.U.N.G dining brings a new breeze to food & beverage scene in the capital city of Vietnam. T.U.N.G dining breaks through all the limits and barriers of traditional fine dining with the most welcoming and warm-hearted, friendly experience. The 4 letter name stands for Twisted, Unique, Natural, Gastronomique, represents our philosophy, unparalleled experience inspired by fresh local ingredients. Not another ordinary restaurant, we want to be a platform where the artisans’ works, from fermented juices, specially crafted beers to organic edible herbs, can be well presented under the spotlights. T.U.N.G is pictured as a small and cozy restaurant, focus on a complex culinary experience featuring excellent flavours. T.U.NG's cuisine highlights on preserving the authentic flavour and healthiness of the produce. At T.U.N.G, we strive to avoid cooking with fat and cream, use vegetables and healthy cooking techniques, keep the original flavours of the produce.

Health care Good Insurance Bonus Policy Clear salary system Professional development opportunities

Customer care Relationship Specalist Customer service

MS Office English