CUSTOMER CARE STAFF at Ha Noi - Phát Triển Công Nghệ Dịch Vụ Hsvn Toàn Cầu

1. Customers the company provides:
- Receive customer calls from the company's hotline number.
- Consulting on products suitable to customer needs, via online form, at
showroom, meeting customers at construction sites, taking care of the Company's agents.
- Grasp customer needs and psychology to close sales and upsales.
- Make price quotes, place orders and send goods to the warehouse department.
2. Customers proactively exploit:
- Proactively seek new customers according to leader's instructions, take care of and maintain relationships
Contact old customers.
- Exploit potential customers on channels: website, facebook, zalo, old customers,...
- Work in a team to complete set sales goals.
- Report weekly business results to department heads.