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Customer care staff at Hai Phong - đầu Tư Thương Mại Venus

8,000,000 - 15,000,000 VND
0 VND

Recruitment Information

Working conditions

  • Amount of Vacancies:
    1 people
  • Degree:
    College
  •  Experiences:
    From 1 to 3 year
  • Gender:
    Female
  •  Level:

Job Description

- Perform customer care after purchase and during product use
+ Track the status of customers after purchase and the process of using the product, get customer feedback about the product
+ Receive and handle customer inquiries and suggestions.

- Control and improve the quality of customer service
+ Surveying the level of customer satisfaction on product and service quality on a weekly/monthly basis
+ Check and monitor the quality of customer service of the direct sales consulting department
+ Participate in the implementation of customer gratitude programs according to the company's campaign
+ Propose ideas and processes to improve work quality to department heads.
  16-22.5 million VND
 19/05/2024
  5 million VND
 19/05/2024
  10-12 million VND
 19/05/2024
  6.5-15 million VND
 19/05/2024
  10-15 million VND
 21/05/2024