CUSTOMER CARE STAFF at Ha Noi - Sky Realty

Specific tasks:

1. Search and care for customers (new and old customers) interested in the company's products and projects.
2. Ensure customer satisfaction with the quality of the Investor's products and services.
3. Support the sales department to answer questions from customers buying real estate: questions about procedures, documents, sales policies, project information... to serve sales work.
4. Coordinate with the procedures department to guide/respond to customer inquiries about: payment progress, payment notification/customer debt status.
5. Coordinate with the Sales department to support customers in solving problems with the Investor and the company.
6. Responsible for urging and coordinating with relevant departments/divisions to thoroughly handle customer complaints in accordance with the Company's prescribed procedures.
7. Other tasks as requested by the Department Head and Board of Directors.

Standard:

1. Gender: Not required.
2. Education level: College, University majoring in economics or related majors.
3. Work experience: No experience required.
4. Good communicated ability.
5. Proficient in office information technology: Word, Excel, Powerpoint.

Right:

- Income: From 8,000,000 VND - 10,000,000 VND + KPI + Commission.
- Enjoy insurance regimes according to state and company regulations (social insurance, health insurance, unemployment insurance...).

- Provided computers and other equipment for work.
- 13th month salary, bonus for holidays, New Year, birthdays,...

- Work in a dynamic, youthful and professional environment
- Vacation policy: 12 days/year.
- High advancement opportunities at work.
- Participate in professional training courses.