Main jobs
* Search and develop market
– Access to new customer information: Collect information (company name, address, tax code, date of establishment, business registration, production potential, ability to pay…)
+ Collect product information: form, specification, material, design, printing......
Set up quotes sent to customers.
* Design consultancy
– Carton, Offset design consultancy, directly making and censoring complex printed products.
– Draw molds for die-cutting knives, complex items.
* Analysis
– Combined with technical department: Analyze customer samples, difficulty and ease of products, offer the most optimal solution to have corresponding materials, product orientation so that it is easy to make, easy to mass-produce, after That salute sample to Customer.
* Follow up – Urging
– Monitor information affecting output fluctuations of assigned customers.
- Urging the progress of assigned guests.
- Reconcile debts, collect debts of assigned customers.
* Negotiation - planning
– Track and estimate the customer's order plan, negotiate the monthly order plan so that CTy can be proactive in production as well as proactive in terms of progress.
* Resolve complaints
– Receive customer complaints about unsatisfactory, non-conforming products, with the technical department – KCS analyzes the causes, to offer remedial measures.
– Directly go to the customer company to check the complaint, explain the cause, offer remedial measures.
Perform other tasks
- Perform other tasks as assigned by superiors.
