- Manage the appointment booking system for customers (contacts, appointment schedules, treatment services, ...) effectively to optimize the clinic's operational productivity while ensuring the best experience for guests. products at the Clinic.
- Manage and handle phone calls to the clinic.
- Confirm appointment schedule (telephone, SMS, email), manage guest schedule changes, ensure guests arrive on schedule.
- Welcome guests, guide them about the clinic's services, and answer their questions
- Perform invoicing, cashiering, and daily reporting operations
- Ensure the overall area of the clinic is clean and professional
- Follow up and order for Clinic
- Support other departments as required