- Manage the appointment booking system for customers (contacts, appointment schedules, treatment services, ...) effectively to optimize the clinic's operational productivity while ensuring the best experience for guests. products at the Clinic.
- Manage and handle phone calls to the clinic.
- Confirm appointment schedule (telephone, SMS, email), manage guest schedule changes, ensure guests arrive on schedule.
- Welcome guests, guide guests about the clinic's services, and answer customer questions.
- Perform daily invoicing, cashiering, and reporting operations.
- Ensure the overall clinic area is clean and professional.
- Follow up and order for the Clinic.
- Support other departments as required.