Job details
- Use the Call Center system to contact customers to remind the due date or convince customers to pay overdue loans.
- Provide solutions to solve difficulties and difficult situations when working, you may encounter cases where customers do not want to meet you or do not cooperate or cause difficulties for you; However, team leaders, seasoned personnel, in difficult situations, they will help you with practical skills to overcome these difficulties.
- Monitor and update customer's payment status periodically to Team Leader
- Other tasks assigned by management