+ Customer consulting support: Understand the process and product information as well as the discount program to support customers in contacting program consulting, making applications, sending photos, shipping, ...
+ Exchange, support and take care of customers through zalo
+ Support to answer all questions from customers flexibly handle in each case
+ Take care of old customers and find new customers
+ Notify debts and collect money from bookstores on a monthly basis
+ Support other CVs: Processing orders for customers, reporting to superiors on sales in the week/month, announcing new programs or products to customers,....
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