- Manage all staff in the area in charge- Mobilize service staff in the area in charge.- Check the work of service staff: Check the dining room hygiene, arrange tables chairs, prepare utensils and tools to serve guests... - Directly supervise the implementation of standards and procedures for customer service by staff in the team. - Support service staff in performing work timely work when employees have difficulties.- Monitor the guest tables, monitor staff behavior, coordinate the food delivery process...and remind employees to comply with company standards- Check all work at the end of the sales shift.