work content - Manage the debt collection operations team via phone according to management allocation
- Arrange and allocate employees' work schedules and perform timekeeping according to regulations
- Manage, monitor, and motivate team members to complete set KPIs
- Guide and improve skills and expertise for team members.
- Coordinate with direct and indirect managers to deploy contents related to debt collection operations
- Responsible for completing the service quality targets of the group in charge according to the regulations of the department and operations department.
- Evaluate, train, and recruit personnel according to department and company regulations.
- Periodically report daily/monthly/yearly the status of professional quality via phone, and personnel to direct management
Request: - Graduated from intermediate school or higher. Priority is given to graduates of majors: Finance - Banking, Economics, Law, Business Administration...
- Experience: at least 1 year of experience in a similar position in one of the fields of finance and banking, debt collection, debt handling, and credit
- Have problem solving skills
- Have team management skills
- Adaptability and flexibility with high pressure work
- Training, motivation, guidance and leading skills
- High sense of responsibility
- Honest, careful
- Sociable, active, enthusiastic
Working hours : 08:00 - 17:00, 6 days/week
Welfare:- Attractive income, many opportunities to advance to higher positions
- Enjoy full benefits according to labor law: social insurance, 13th month salary...
- Receive in-depth professional training and regular retraining
