- Check documents - review information of a set of customer documents including the 3 areas below to ensure compliance and completeness of data provided by customers corresponding to each policy according to each section that the company stipulates. : (average checking 100 sets of documents/day)
1. Check E-KYC of individual customers registering for wallet
2. Check the store's registered seller
3. Check the store registers the POS machine
- Make outbound calls (phone appraisal) to customers to clarify information
- Proactively detect suspicious signs from records, have the ability to analyze to assess possible risks, and have the ability to identify and flexibly respond to policies in different periods.
- Other tasks assigned by Supervisor
- Work in shifts arranged and regulated by the company: Shift 1: 8:00 a.m. to 5:30 p.m., shift 2: 9:00 a.m. to 6:00 p.m.
- Lunch break per shift: 1 hour
- Can work Saturday (2 days off a week)
- Contract period: 6 months (from the date of onboarding start)