ADMIN OPERATES ENGLISH CENTER at Ha Noi - Smartlearn Vietnam

Business Section:

- Statistics, summarizing business reports: new student report, renewed student report, absent student report and other reports as assigned by management

Operation area:

- Implement the order, payment and distribution of gifts, badges, supplies and tools to the central system to ensure the operation of the system.

- Managing and controlling operating costs at the information system; Carrying out the ordering, payment and distribution of gifts, badges, supplies and tools to the central system to ensure the operation of the system.

- Drafting notices, monthly meeting minutes to send to HTT

Recruitment Consulting:

- Contact Parents to introduce the Center's courses according to Data sources:

- Directly advise parents about the appropriate program and learning path of the student, and answer questions from the student's parents.

- Implement programs to expand potential customers at the Center

- Guide to complete the procedure and advise parents on tuition policy when paying.

- Support the admission process for new students according to the company's process.

- Coordinate with customer care department to implement student care activities, implement marketing activities at the Center.

- Making business results report. Other related tasks as directed by upper management or at the request of the Company

Customer care:

- Acting as the link between parents and the center, taking the initiative in taking care of and answering questions from parents and students in a timely manner.

- Communicate regularly with parents to update students' learning situation as well as find out parents' thoughts and aspirations for the quality and service of the center.

- Answering phones, receiving and processing calls to the center.

- Support the enrollment work: carry out admission procedures, check entrance, arrange classes for students.

- Support foreign teachers in learning problems of students at the center

- Perform other related tasks as directed by the Center Head

Reporting activities:

- Daily report summarizing information system business results

- Monthly business report at HTTT

- Report increased gifts, badges, supplies.

- Other reports at the request of the Operations Director.

Working time:

FULLTIME:

- Working time: Flexible arrangement of Morning - Afternoon shifts (S: 9am-7pm; C: 13h) 1 day off on Saturday or Sunday depending on TT's work arrangement.

Mon-Fri morning shift: am+2-7pm OR Monday-Friday evening shift: pm. During the week, I work 1 morning + evening shift.

Saturday or Sunday: 8-12pm+2-6pm.

PART-TIME: daily shift from Monday to Sunday (register for at least 5 shifts/week)

- Working at headquarters Vinhomes Gardenia Ham Nghi - My Dinh, Vinhomes Smart City Tay Mo or Ha Dong campus.

FULLTIME

- Income: million (detailed during interview)

- 13th month salary bonus, holidays, New Year's Day, birthday, filial piety...

- Participate in training courses to improve skills necessary for the job

- Get 50% discount on English tuition when sending your child to study at the Center

- Travel, vacation according to the company's regulations.

- Civilized educational environment.

- Lots of opportunities for advancement to other professional positions.

PART-TIME: according to the working shift (from k/shift, discuss details during interview) + bonus for work performance.