Mandates:
- Receive orders from customers, customer requests are submitted to the Head of Department for consideration and settlement
- Working and agreeing with customers on the production plan of monthly orders, reporting to the Head of Department to make the total production plan for the factory.
- Track the completion progress of the order to send information to customers ordering delivery.
- Receive booking transfer to the Import-Export department to plan the shipment
- Update, monitor and report weekly liabilities arising, due, and receivable
- Receive customer complaints (if any) and report them to the management of the handling department
- Follow up and take care of customers regularly.
