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Make a business plan, find customers
• Carry out business planning from time to time.
• Exploit sources of group guests for hotels.
• Use room sales and service sales channels to find potential customers for the hotel.
• Discuss and negotiate contract terms and sign contracts with customers. Customer care
• Responsible for monitoring service quality, proactively contacting customers.
• Quickly resolve problems and incidents that arise during contract implementation. • Plan and deploy gifts and incentives to customers during holidays and New Year - especially important partners. Deploy business and advertising campaigns
• Coordinate with department staff and related departments to plan and organize business and advertising campaigns for the hotel.
• Coordinate the implementation of business campaigns, advertising the hotel's existing and new products and services.
• Monitor the implementation process and evaluate...
