Perform customer care operations, including: Receive order information from customers and transfer to order synthesis staff. Monitor and accelerate delivery progress. Monitor and accelerate debt payment progress. Closely monitor indicators related to Sales: Revenue completion rate, order fulfillment rate...
Carry out complaint handling with customers, including: Receiving feedback and complaints from customers and transferring them to the Complaint Handling Officer. Monitor the handling of feedback and complaints, minimizing negative reviews from customers.
Perform market development operations: find new customers, sign contracts and take care of customers.
Manage customer data, customer status, and customer-related indicators: For example, customer pickup rate.
Phụ tùng Hoàng Anh là Công ty chuyên cung cấp linh kiện, phụ tùng Honda chính hãng.[Vietnamese] Phụ tùng Hoàng Anh là Công ty chuyên cung cấp linh kiện, phụ tùng Honda chính hãng.
