Personnel in charge of the position of "Priority Customer Relationship Manager" is responsible for developing and taking care of large customers in the customer portfolio. Based on the ability to analyze the financial capacity of the customer and give advice on managing the customer's financial portfolio in the most effective way
- Manage, take care and develop priority customer list
- Guide VIP customers to install the app and experience the 24HMoney news app
- Evaluate the effectiveness of the customer portfolio.
- Build a customer network, expand relationships from existing customer files to exploit and search for potential customers
- Exploiting information, analyzing and evaluating the products/services customers are using to fully understand the financial needs of customers
- Collaborate with other departments to advise products for Priority Customers
- Record & respond to customers' opinions on products and services and propose solutions to improve service quality standards for priority customers
Request:
Have at least 1-2 years of experience in taking care of priority customers, VIP individual customers
Preferably University graduate majoring: Banking and Finance; Foreign Trade; Economics or related field….
Experienced in client portfolio management. Understanding the behavior and ability to analyze the needs of Priority Customers / major customers.
Knowledge of investment products is an advantage
Ability to learn and grasp quickly, withstand high work pressure
* Right:
- Attractive and competitive income regime in the market: Hard salary + Allowance + Commission
- Have a chance to have an attractive share ESOP
- In addition to the fixed income, there will be bonuses, additional income, hot bonuses according to business development campaigns
- There are opportunities for promotion, with a clear, transparent and fair KPIs evaluation system.
- Fully participate in compulsory insurance according to the State Law.
- Participating in internal courses: training on skills, operations, products and services from the sales department.
- Travel 1-2 times/year at 5-star hotels and resorts.
- Annual health check-up at major hospitals such as Vinmec, Thu Cuc, Hong Ngoc
